There may be times when your attempts to upload data fail. If this occurs, it may be one of the reasons shown below:
1. WiFi not functioning
- Is the router plugged in?
- Is the router powered on?
- Is the router name "FairPick" visible from your phone? (NOTE: Do not change the router name. The devices will not upload to a router unless it has "FairPick" as its name.)
2. Temporary server error
Occasionally a web server will be shut down for maintenance.
- Is your web service has been shut down for maintenance?
- Can you try again later?
3. Too many people using internet access: WiFi routers can bottleneck at a single internet access point.
- Are workers permitted to use the WiFi?
- Do you notice problems during breaks or the end of day?
4. Too many devices with WiFi present: Too many WiFi devices can cause channel interference.
- Do you have nearby employees with WiFi enabled devices?