From time to time, your FairPick may report "scan badge" or "remove items" when no container is on the scale platter. What causes this?

Moving the FairPick

If your FairPick says "Scan Badge' or "Remove Items" and without weight on the scale, the scale may needrecalibration after being moved. If you recently moved your scale and the FairPick is repeating these phrases, do the following:

  • Check weight screen on the scale (under the platter). When no weight is on the scale platter, the screen should read "0.00."
  • If the screen reads any number other than "0.00", turn the FairPick off.
  • After 30 seconds, turn the FairPick on. DO NOT set anything on the scale or lean on the scale as it powers on. If you do, the FairPick will tare on this weight.
  • Check the scale screen again to ensure it reads "0.00".
Windy Conditions

Wind can also cause the FairPick to repeat these phrases. Wind can lift and move the scale platter, causing the weight to fluctuate. When the platter is moving, the FairPick thinks that something is being put on then removed from the scale.

  • Power the FairPick off and back on without touching or leaning on the scale.
  • If this does not fix the problem, you can remove the platter from the scale during windy conditions. Ensure that the scale screen reads "0.00" before using.

If you have any questions or need assistance, please contact 2nd Sight at 509-381-2112 or info@2ndsightbio.com