- Use the Google Chrome internet browser to access the online Customer Portal. Other web browsers, like Internet Explorer, do not work well with the website.
- Using the Google Chrome web browser will allow you to add one employee at a time, click on “Employees” then click the green “Add Employee” button.
- To do an employee import, you’ll need to format the document as shown below. Keep the headers in the document, and make sure it saves as a CSV file type. The Middle, Payroll Code, and Profile fields are optional. If you include a Profile, make sure the name matches exactly a profile name that has been added on the Portal under “Manage” --> “Employee Profiles.”