1. Use the Google Chrome internet browser to access the online Customer Portal. Other web browsers, like Internet Explorer, do not work well with the website.
  2. Using the Google Chrome web browser will allow you to add one employee at a time, click on “Employees” then click the green “Add Employee” button.
  3. To do an employee import, you’ll need to format the document as shown below. Keep the headers in the document, and make sure it saves as a CSV file type. The Middle, Payroll Code, and Profile fields are optional. If you include a Profile, make sure the name matches exactly a profile name that has been added on the Portal under “Manage” --> “Employee Profiles.”